Your health, our commitment



Pod Compressed

Taking a stand for foot health

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Did you know that around 40 percent of Australians will experience some form of foot problems in their lifetime¹?  What do you do to look after your feet?  Do you even think about them and how important they are in keeping you active and healthy?

The podiatry team at Gippsland Lakes Community Health (GLCH) spend a lot of time thinking about feet (not in a weird way) and foot health and think it’s time to educate community members on the long-term benefits of taking care of their feet. From children to seniors to athletes and people with chronic illness, a visit to the podiatrist can have a positive impact on people’s lives.

“Our podiatry team are experts in foot and lower limb health,” explained Angela Ellis, executive manager of community services.  “They assess, diagnose and prescribe treatment plans so you can continue living an active, pain-free lifestyle.”  

Podiatrists are essential to getting people moving and active, preventing injuries and prolonging healthy lives. According to the Australian Podiatry Association, the demand for podiatric care in Australia has increased significantly in recent years. Contributing factors include our aging population and the increase in the number of Australians diagnosed with Diabetes. For example, did you know an astounding 4,400 diabetic amputations occur in Australia every year? Most of which can be prevented through podiatric care.

GLCH recently welcomed a second podiatrist, Tom Williams, to their highly trained and dedicated team of foot care professionals. 

Growing up in North East Victoria, Tom understands how important feet are in day to day living and gets great satisfaction in keeping people on their feet. He enjoys all aspects of podiatry including general foot care, chronic disease management, footwear and orthotic therapy.

Outside of podiatry Tom enjoys taking part in football, cricket, long distance running and enjoying everything that East Gippsland has to offer.

Tom joins Amanda Hack and podiatry qualified allied health assistants, Sue Mitchell and Casey Howarth whose ‘sole’ aim is to keep people on their feet!

Anyone (public or private) can see the podiatry team at GLCH by appointment. TAC, Workcover, DVA My Aged Care or NDIS referrals are also welcome. Contact GLCH for further information and appointments or visit 

.¹Source: Australian Podiatry Association Vic.

Diabetes Support Group

You’re invited to join our new diabetes support community in Lakes Entrance

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We’re launching our new diabetes support group for people living with diabetes in Lakes Entrance and surrounds on Thursday 16 November at our Jemmeson Street site from 9.00am.

We are inviting local people of all ages who are living with all types of diabetes to join us and others tomorrow at our exciting new forum for sharing information and resources, creating new friendships, connections and more. 

Diabetes support groups can help people better understand how to best manage their diabetes as well as understand how to live with a chronic illness in a positive and empowering environment.  They also provide an opportunity meet new people and learn from others by sharing experiences and information. Many people who have diabetes have never talked to anyone else with the same condition and that can be very isolating. With that in mind, we want to build a safe, supportive and helpful space for community members living with diabetes.

Contact Sophie on 5155 8300 if you’re interested in being an important member of this group. Support people are also encouraged to attend.


Our AGM is just around the corner…are you coming?

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The 42nd Annual General Meeting of Gippsland Lakes Community Health (GLCH) will be held on Tuesday 21st November 2017 at 2.00pm in the Bulmer/Bakewell Meeting Rooms, GLCH, 18-28 Jemmeson Street, Lakes Entrance.

Guest speaker Karina Crutch, Aboriginal Regional Development Officer, Department of Health and Human Services.

The formalities of the meeting will include:

  • To receive the operational reports for the year 2016-17.
  • To confirm the election of Directors to the Board of Management.
  • To transact such other business of which at least seven (7) days notice in writing has been given to the Company Secretary.

All Welcome

Following the meeting there will be afternoon tea.

Correspondence, rsvp’s and enquiries for the above meeting should be directed to:

Marnie Graham

Gippsland Lakes Community Health

PO Box 429

Lakes Entrance 3909

Tel: (03) 5155 8358



Sue Medson OAM

Chief Executive Officer / Company Secretary

Support for LGBTI Victorians affected by the Australian Marriage Law Postal Survey

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The Victorian Government has been provided with additional counselling funding to support lesbian, gay, bisexual, transgender, gender diverse, and intersex (LGBTI) Victorians affected by the Australian Marriage Law Postal Survey.  Any LGBTI person needing support as a result of the national same sex marriage postal survey is eligible for this service. Please contact our FYCS intake and response service on 5155 8300.


You can now book GLCH medical appointments online on on your Smart Phone!!

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You can now book appointments for yourself and your family here on our website (look for the GREEN button top right hand corner) or by using the HotDoc mobile app (for Apple or Android devices available through the App Store or Googleplay) with a few simple clicks.

You can view available appointment times and book an appointment 24/7.

We have implemented this change as a part of our ongoing commitment to providing the highest quality service possible and continuous process improvement.


Be heard

BE HEARD! Are you a young person aged 10-17 whose parents have recently separated OR a parent of a 10-17 year old who has recently separated?

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The Australian Institute of Family Studies is conducting research with young people about their experiences of family law system services when parents separate. They want to talk to young people who are aged 10 – 17 years, and one of their parents, about the services that were helpful or unhelpful for them and their family, and what can be done better to support young people when parents separate. Young people don’t need to have had direct contact with services to participate in the research.

Parents and young people may be eligible to participate if your post-separation parenting arrangements are soon to be finalised, or have been finalised within the last 12 months, and you live in Australia. If you and your son/daughter choose to be involved in this research, they will work with you to decide the best time to have an interview.

Please contact the research team if you and your child would like to take part in this important study, or if you would like more information. As a thank you there’s a $30 gift card in it for young people who participate and a $20 gift card for their parent.

SMS your name and phone/email contact to 0448 383 007 and we’ll be in touch with you.

Phone: 1800 720 142 (freecall except for mobiles)

smiling kids with colourfull hands

Colourful Semantics: Professional Development Opportunity

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Our speech pathology team are looking forward to presenting information regarding Colourful Semantics, a therapy technique used to help children develop the skills to put more complex sentences together.  Our workshop is on Wednesday 20 September from 3.30, at our Lakes Entrance site [Bulmer and Bakewell rooms].  Please join us and share your experiences with others who support the language development of our young children.  We will have coffee, tea and snacks and lots of ideas to share.

Colourful Semantics is a technique that uses visual prompts to show children what sentences look like.  Using this technique can result in great language gains.  While working in the UK in 2001, I was part of a research project looking at applying this technique to children with developmental language disorders, disabilities, and children with limited language exposure.  These children made exceptional gains over the year of intervention. 

Since then, projects also investigated applying the technique to whole groups of children in the preschool and early school years, again with significant language gains compared with other classrooms not applying the technique.  When I began working back in Australia, I started using the technique and sharing it with my colleagues.  Since then, many therapists, schools, preschools and families have begun using the technique in Australia and have developed some brilliant ideas and activities based around the underlying theory. 

We are incredibly fortunate to have a very experienced and creative speech pathologist who lives and works locally – Lucia Smith from Pelican Talk, who has created an amazing program to help make it easy to use the technique.  Lucia will also be presenting regarding her experience using the technique and will be able to demonstrate the program she has developed, Alien Talk. 

Click HERE to view flyer


Join Us

We’re looking for an Independent person for our Finance Committee

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Gippsland Lakes Community Health is seeking expressions of interest from members of the public with appropriate financial management skills, and experience in business, governance, or management, to serve as independent members of the Board’s Finance Committee.

The Finance Committee provides the Board with assurance and assistance in the areas of investment, financial governance and quality processes.

Members of the Finance Committee should exhibit an independence of mind in their deliberations and not act as a representative of a particular area of the community, or with conflicts of interest. Meeting preparation and attendance at six scheduled meetings is required each year.

This is an honorary position.

Address Expressions of interest to Sue Medson either by email at or by mail at P.O. Box 429, Lakes Entrance, 3909 quoting “Finance Committee – Independent Member” by COB Friday September 29.

Please include a CV stating relevant experience and qualifications and a short explanation of your interest in the position.

Thunderstorm Asthma

Find out about Thunderstorm Asthma at one of our information sessions…

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Last November a thunderstorm caused an unprecedented thunderstorm asthma event in Melbourne and Geelong.  Nine people died and more than 8,500 attended emergency departments. 

The Victorian Government has allocated $15.56 million in the 2017-18 state budget to ensure Victorians are ready for any future thunderstorm asthma event. Recommendations to be adopted include increased monitoring of pollen data; the development of a public alert system similar to those used in floods and fires; emergency management training for health professionals; and education campaigns to help communities prepare for and respond to thunderstorm asthma.

“Thunderstorm asthma is a combination of pollen and weather conditions that can trigger severe asthma symptoms. It more commonly happens when a storm strikes on a hot and windy day during pollen season when there are high levels of pollen in the air,” explained Juana Ford, Respiratory Nurse at Gippsland Lakes Community Health (GLCH).

Affecting people living in metropolitan, regional or rural areas, thunderstorm asthma happens when pollen granules rupture from moisture in the air. They break up into hundreds of tiny particles that find their way deep inside the lungs making breathing difficult and can trigger a serious asthma attack.

Breathing problems can also be experienced by people with significant hay fever,” Ms Ford added.  “People who commonly experience hay fever from pollens during spring are also likely to be affected, even without pre-existing asthma.” 

To coincide with National Asthma Week (1-7 September), GLCH will be running two information sessions in Lakes Entrance for any community members who would like to know more about thunderstorm asthma, particularly people at-risk.  The sessions aim to provide participants with an overview of thunderstorm asthma; the signs, symptoms and triggers; GP asthma action plans; and some of the steps you can take to look after you and your family members if pollen levels are high or extreme in your area.

Click HERE to view flyer with sessions dates, contacts etc.