We are committed to working with you to improve the quality and safety of our services. Your feedback is important to us.

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Some types of feedback you might like to provide include:

  • Complaints
  • Compliments
  • Concerns
  • Suggestions for improvement
  • Participation in focus groups and surveys

Ways you can give us feedback:

  • Speak to our staff members in person or by phone.
  • Contact the Consumer Feedback Coordinator on 5155 8358
  • Email the Consumer Feedback Coordinator at contact@glch.org.au
  • Complete our online form. Please note that if you wish you may use a pseudonym or remain anonymous when contacting us. However if you would like us to provide a response to your message, please supply appropriate contact details.
  • Complete and return this PDF Version of the consumer feedback form
  • Write us a letter

Your feedback will be managed in a fair, systematic and confidential manner. You should receive a response from us within five working days.

If you would like further information, please contact the Consumer Feedback Coordinator on 5155 8358.

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Online Feedback Form