Your health, our commitment

AGM Invitation 2018

Invitation to our AGM

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Celebrate another 12 months with us at our 43rd Annual General Meeting on Tuesday 20 November at 2.00pm at the Bairnsdale Sporting and Convention Centre, 117 Great Alpine Road, Lucknow.

Guest speaker | Afternoon tea provided

Please rsvp by Friday 11 November to Marnie Graham on 5155 8358 or



LOVE EAST Project WINS at Victorian Public Healthcare Awards

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Our LOVE EAST project WON the Victorian Public Health Care Award for Excellence in community engagement last night and we’re excited!

Pictured below at the award ceremony at the Pullman Melbourne on the Park Hotel, is the executive manager of community health services, Angela Ellis (center) and Sherryn Hewett and Kerrilee Kimber from our health promotion team.

Shout out to Communities for Children, Quantum Support Services, Uniting Care Gippsland, the East Bairnsdale Hub and the fabulous families who live in EAST – who without their support, this project would not have been a success.

More information about the LOVE EAST Project is available from our website



Bunnings Bairnsdale support our Shedders

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Tony from Bunnings in Bairnsdale recently visited our Men’s Shed in Lakes Entrance, to deliver $250 worth of donated wood and sandpaper.

The local blokes who frequent our Men’s Shed – sometimes as often as twice a week – are making good use of Tony’s generous donation.

“We’re using this wood to make a new table and chairs for the garden,” explains Men’s Shed Coordinator, Ian Brown.

“We donated the last one we made to the Metung Bloodhounds as a ‘thank you,’ because they donated an air conditioning unit to the Shed. So the Bloodhounds can raffle that off to raise some more money, and we’ll then share any of Bunnings’ unused wood and sandpaper with other local Men’s Sheds, like Nowa Nowa’s.”

The GLCH Men’s Shed has been operating for around 16 years now. Says regular Shedder Mick, “I’ve got Alzheimer’s and my doctor says being at the Men’s Shed where I’m around other people and actually making things is the best thing for me. So whenever I can, I get Ian to come and bring me down to the shed and I love it.”


WTCTS tshirt back print

Take steps to end violence against women and children…

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At the beginning of 2018, Gippsland Lakes Community Health (GLCH) invited other local health and community services to join its working group, to create and deliver the inaugural Walk to Change the Story, which is being held at 10.30am on Wednesday 28 November 2018 at GLCH McCulloch Street Bairnsdale.

The Walk to Change the Story has been developed as part of the 16 Days of Activism campaign, which is a global movement designed to end violence against women.

“Walk to Change the Story” aims to raise awareness about the violence that is experienced by women and children in our community. The event also seeks to highlight the local support services available to those impacted, and the many ways that our community can help prevent future violence. The Walk to Change the Story also serves as an important opportunity for the children in our community, to express how such violence affects them.

In 2018, the event includes:

  • A community walk along Main Street in Bairnsdale and finishing at the All Abilities Playground
  • A BBQ with children’s activities
  • A smoking ceremony
  • Presentation of a music video that was created by students from Toorloo Arm Primary School
  • Guest speakers
  • A drumbeat circle
  • Information stalls by local organisations and emergency services
  • Temporary Tattoo competition
  • Opportunity to create a White Ribbon pledge.

All educational institutions, community groups, organisations, businesses and members of the public are invited to participate in the walk and activities on Wednesday 28 November 2018.

GLCH also welcome information about other initiatives that are planned as part of the 16 Days of Activism, so that a calendar of local events and programs for the East Gippsland community can be created and shared.

For more information join our Facebook Group at and watch this space! Click HERE to view the event poster.


CAN DO, it’s up to YOU!

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For residents of Lakes Entrance, Bairnsdale and surrounding areas, who need assistance with shopping, meal preparation, household cleaning, help is a mere click away!

Margaret from Lakes Entrance has been using the CAN DO Services provided by Gippsland Lakes Community Health (GLCH) since they commenced some 15 months ago. Margaret regularly enjoys the company of the passionate and caring Can Do team, who typically help her with shopping, gardening, transport, cleaning, and other general assisted living services. Margaret’s family are located interstate, and so appreciate the peace of mind knowing that the family’s matriarch is checked in on, well cared for and in good company, in their absence.

Whether you need someone to check in on a loved one, remind them to take their medication or even take them to an appointment, CAN DO Services are specifically designed to make life easier. With no task too big or too small the CAN DO Services team are on hand, ready to take care of the things that need doing, giving you and your family peace of mind and more free time to do the things you enjoy.

Of course, it’s not just older adults who can benefit from GLCH’s CAN DO Services. People recuperating after a hospital stay, new mums returning home, busy families juggling daily demands, individuals seeking respite from carer’s demands, and anyone else who needs a little helping hand to get through the day, can all take advantage of the highly personalised services that CAN DO offer. And with Christmas fast approaching, keep in mind that CAN DO Services are the gift that keeps on giving!

With competitive pay-as-you-go rates and an easy-to-use online booking system coming soon – it’s never been easier to lend a helping hand to someone you care about!

To find out more, contact the CAN DO Services team at GLCH on 5155 8354.


Pictured: Margaret from Lakes Entrance heading out with CAN DO Services team member, Sonya.

site closures


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Gippsland Lakes Community Health wishes to advise that due to a major computer, phone and security upgrade, our normal operating hours at our Bairnsdale and Lakes Entrance sites will be affected from THIS FRIDAY, 17 August to Monday 20 August.

Please note the following closures:

  • Our BAIRNSDALE site will be CLOSED from 12.30pm on Friday 17 August, reopening at 8.30am on Monday 20 August.
  • Our LAKES ENTRANCE site will be CLOSED from 6.30pm on Friday 17 August, reopening at 8.00am on Monday 20 August.

    Please note that this will affect communication and ALL weekend clinic based services. If you require emergency care, please call 000 or attend your closest accident and emergency service.

    Clients with scheduled home based services will not be affected and will be advised of any alternative communication arrangements over this period by the relevant provider.

    Anyone requiring family violence or Child FIRST support can call 5152 0013.

    We apologise for any inconvenience.

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Million dollar works to commence in Bairnsdale

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A multi-million dollar expansion of Gippsland Lakes Community Health’s (GLCH) Bairnsdale site will support local jobs, with CM and HM Banks Builders named as the successful tenderer.

Federal Member for Gippsland Darren Chester said the Federal Government was providing $500,000 toward the upgrade at the McCulloch Street site in partnership with GLCH.

“Works will commence within the next few weeks to more than double the existing space at the premises,” Mr Chester said.

“The project will provide more meeting spaces and consulting rooms to support an additional 50 staff required to meet the growing demand for health, aged and social services in the region.

“I commend Gippsland Lakes Community Health on making this investment to support the needs of its community. In addition, I’m pleased GLCH has chosen a local builder to undertake the works and support local jobs at every opportunity.”

Chief Executive Officer Sue Medson said GLCH had recently employed additional staff in anticipation of the upgrade, with demand for services expected to require ongoing re-evaluation of the jobs required.

“The need for health services in this area is just growing so rapidly, particularly in supporting family violence and aged and disability. This expansion will mean we can have more staff on site, instead of commuting between several premises in Bairnsdale,” Ms Medson said.

“This expansion will allow us to better support the local community’s needs, to reduce waiting times, and make sure we can provide those additional services that are required.

The Federal Government is providing $500,000 from the Building Better Regions Fund (BBRF), with GLCH sourcing additional funding and providing $500,000 of its own.

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Works are set to start on a major upgrade at the GLCH Bairnsdale site in McCulloch Street. Federal Member for Gippsland Darren Chester is pictured with Len Chapman and Patrick Carson from Slap Architects, GLCH CEO Sue Medson and Rob Soulsby and Chris Banks from CM and HM Banks Builders, which will undertake the works.

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Our Men’s Shed ‘Pay it forward’

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The men at our Men’s Shed in Lakes Entrance were the delighted recipients of a cheque for $3,000 last week, thanks to the generosity of the Metung Bloodhounds.

Bloodhounds’ members – Lou Moore, Louise O’Loughlin and Karin Liedke, met the group of men at their Shed in Jemmeson Street to officially deliver the cheque and take a tour of their shed.

The kind donation will allow the Shedders to purchase a much needed heating and cooling system for their shed.

To pay forward their good fortune, the men decided to donate a picnic table that they had recently handcrafted to the Metung Bloodhounds to use for their next fundraising project. How brilliant is that! To say the shed was bursting with kindness and community spirit at the time is understatement!

Our Men’s Shed is now in its 16th year. It provides a space for shedless blokes of all ages and backgrounds to socialise on a weekly basis and share their valuable skills and knowledge. The group meet Tuesdays at our Jemmeson Street site. To find out more about our Men’s Shed, contact our health promotion team on 5155 8300.

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MOW 1969

Bairnsdale Meals on Wheels celebrates 50 years

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Fifty years ago in March 1968, a sub-committee was formed to launch a meals on wheels service in Bairnsdale. Four months later a small group of dedicated volunteers headed out to make the first delivery of meals on wheels to nine residents.

Fast forward 50 years and the service is coordinated by a major community health agency with volunteers delivering 150 meals per week on average.

What hasn’t changed is the services’ philosophy – to help frail, aged and disabled people live independently at home; and the unwavering dedication of volunteers who generously donate their time to support their communities.

“The first delivery of meals was prepared at the Gippsland Home and Hospital and cost recipients 40c for a hot three course meal,” said Chris Tipa, executive manager of aged and disability services at Gippsland Lakes Community Health (GLCH). “Volunteers were rostered five days a week to deliver meals across the Bairnsdale district in special Crusader carriers, purchased with donations from local businesses and community groups.”

“Today around 70 regular volunteers and various community groups – including representatives from the Presbyterian Church who were on the very first roster – deliver chilled meals costing $9.20 prepared by the Food Services Department at the Bairnsdale Regional Health Service.”

Long serving volunteer, Dot Lawrence, who retired in late 2016, remembers when she first started volunteering in 1971. “My motivation for volunteering was quite simple,” said Dot. “I just felt it was a worthwhile program.”

Dot remembers when the meals were prepared at the Geriatric Centre in McKean St and included hot soup that was decanted into the client’s container, a main course and sweets. “The last person on the delivery run often received all the left over soup,” recalled Dot, “And sometimes it was necessary to add water from the garden tap to extend the soup when it was running low!”

“Things were simple back then, you didn’t need a Safe Food Handling certificate or Police Checks – we were just community minded people who wanted to make a difference,” said Dot.

GLCH will host an afternoon tea for past volunteers on Wednesday 27 June to celebrate 50 years of meals on wheels in Bairnsdale. “The [meals on wheels] service is steeped in history and is such an important part of our community so it would be remiss of us not to mark such a significant occasion,” Chris said. “We’re inviting people who have been part of the programs journey to join us and old friends for an afternoon of reminiscing.” RSVP is required by 20 June, contact Janet Taylor on 5155 8300. Click HERE to view Invitation.


NVW 2018

National Volunteer Week: Give a little. Change a lot…

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Gippsland Lakes Community Health (GLCH) will celebrate National Volunteer Week (NVW) today by treating their volunteers to lunch in recognition of the outstanding work they do in our local communities.

“National Volunteer Week provides us with an opportunity to celebrate our dedicated volunteers and let them know how much we value their generosity and commitment to our organisation and clients,” said GLCH chief executive, Sue Medson OAM.

This years’ NVW theme represents ‘Give a little. Change a lot’ represents the profound impact volunteers have in their communities and on society, through giving a little of their time. At GLCH you can volunteer as much or as little time as you want, depending on your role. Once a week, once a fortnight, once a month – whatever suits the individual.

“Volunteering is all about making a difference in your community and our volunteers truly do,” explained Ms Medson. “They are an invaluable asset to staff and our clients and make our services stronger.

Last year GLCH’s social support staff, who coordinate social groups and activities were supported by a team of 24 volunteers. Over 12 months they logged a combined 3,200 hours, during which they cooked 11,500 meals and served 320 cappuccinos. Their Meals on Wheels volunteers delivered just shy of 13,000 meals to residents of Bairnsdale, Paynesville, Lakes Entrance and surrounding towns; and their volunteer drivers escorted 109 clients to non-urgent medical appointments.

Volunteering benefits you personally as it offers the chance to act on your values, passions and interests and make new friendships and create professional networks. Volunteers also enjoy better physical and mental health as studies show volunteering makes us healthier and happier. GLCH have a number of different volunteering opportunities available from their five locations in East Gippsland.  To find out more about these opportunities, head to or contact the volunteer coordinator.

NVW 2018

Pictured before their meals on wheels delivery runs are dedicated volunteers Doris and Bryan Garrett, Heather Rose, Marg Porter and Margie Kavanagh with GLCH CEO Sue Medson (far right).