Your health, our commitment


Our AGM is just around the corner…are you coming?

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The 42nd Annual General Meeting of Gippsland Lakes Community Health (GLCH) will be held on Tuesday 21st November 2017 at 2.00pm in the Bulmer/Bakewell Meeting Rooms, GLCH, 18-28 Jemmeson Street, Lakes Entrance.

Guest speaker Karina Crutch, Aboriginal Regional Development Officer, Department of Health and Human Services.

The formalities of the meeting will include:

  • To receive the operational reports for the year 2016-17.
  • To confirm the election of Directors to the Board of Management.
  • To transact such other business of which at least seven (7) days notice in writing has been given to the Company Secretary.

All Welcome

Following the meeting there will be afternoon tea.

Correspondence, rsvp’s and enquiries for the above meeting should be directed to:

Marnie Graham

Gippsland Lakes Community Health

PO Box 429

Lakes Entrance 3909

Tel: (03) 5155 8358



Sue Medson OAM

Chief Executive Officer / Company Secretary

Support for LGBTI Victorians affected by the Australian Marriage Law Postal Survey

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The Victorian Government has been provided with additional counselling funding to support lesbian, gay, bisexual, transgender, gender diverse, and intersex (LGBTI) Victorians affected by the Australian Marriage Law Postal Survey.  Any LGBTI person needing support as a result of the national same sex marriage postal survey is eligible for this service. Please contact our FYCS intake and response service on 5155 8300.


You can now book GLCH medical appointments online on on your Smart Phone!!

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You can now book appointments for yourself and your family here on our website (look for the GREEN button top right hand corner) or by using the HotDoc mobile app (for Apple or Android devices available through the App Store or Googleplay) with a few simple clicks.

You can view available appointment times and book an appointment 24/7.

We have implemented this change as a part of our ongoing commitment to providing the highest quality service possible and continuous process improvement.


Be heard

BE HEARD! Are you a young person aged 10-17 whose parents have recently separated OR a parent of a 10-17 year old who has recently separated?

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The Australian Institute of Family Studies is conducting research with young people about their experiences of family law system services when parents separate. They want to talk to young people who are aged 10 – 17 years, and one of their parents, about the services that were helpful or unhelpful for them and their family, and what can be done better to support young people when parents separate. Young people don’t need to have had direct contact with services to participate in the research.

Parents and young people may be eligible to participate if your post-separation parenting arrangements are soon to be finalised, or have been finalised within the last 12 months, and you live in Australia. If you and your son/daughter choose to be involved in this research, they will work with you to decide the best time to have an interview.

Please contact the research team if you and your child would like to take part in this important study, or if you would like more information. As a thank you there’s a $30 gift card in it for young people who participate and a $20 gift card for their parent.

SMS your name and phone/email contact to 0448 383 007 and we’ll be in touch with you.

Phone: 1800 720 142 (freecall except for mobiles)

smiling kids with colourfull hands

Colourful Semantics: Professional Development Opportunity

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Our speech pathology team are looking forward to presenting information regarding Colourful Semantics, a therapy technique used to help children develop the skills to put more complex sentences together.  Our workshop is on Wednesday 20 September from 3.30, at our Lakes Entrance site [Bulmer and Bakewell rooms].  Please join us and share your experiences with others who support the language development of our young children.  We will have coffee, tea and snacks and lots of ideas to share.

Colourful Semantics is a technique that uses visual prompts to show children what sentences look like.  Using this technique can result in great language gains.  While working in the UK in 2001, I was part of a research project looking at applying this technique to children with developmental language disorders, disabilities, and children with limited language exposure.  These children made exceptional gains over the year of intervention. 

Since then, projects also investigated applying the technique to whole groups of children in the preschool and early school years, again with significant language gains compared with other classrooms not applying the technique.  When I began working back in Australia, I started using the technique and sharing it with my colleagues.  Since then, many therapists, schools, preschools and families have begun using the technique in Australia and have developed some brilliant ideas and activities based around the underlying theory. 

We are incredibly fortunate to have a very experienced and creative speech pathologist who lives and works locally – Lucia Smith from Pelican Talk, who has created an amazing program to help make it easy to use the technique.  Lucia will also be presenting regarding her experience using the technique and will be able to demonstrate the program she has developed, Alien Talk. 

Click HERE to view flyer


Join Us

We’re looking for an Independent person for our Finance Committee

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Gippsland Lakes Community Health is seeking expressions of interest from members of the public with appropriate financial management skills, and experience in business, governance, or management, to serve as independent members of the Board’s Finance Committee.

The Finance Committee provides the Board with assurance and assistance in the areas of investment, financial governance and quality processes.

Members of the Finance Committee should exhibit an independence of mind in their deliberations and not act as a representative of a particular area of the community, or with conflicts of interest. Meeting preparation and attendance at six scheduled meetings is required each year.

This is an honorary position.

Address Expressions of interest to Sue Medson either by email at or by mail at P.O. Box 429, Lakes Entrance, 3909 quoting “Finance Committee – Independent Member” by COB Friday September 29.

Please include a CV stating relevant experience and qualifications and a short explanation of your interest in the position.

Thunderstorm Asthma

Find out about Thunderstorm Asthma at one of our information sessions…

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Last November a thunderstorm caused an unprecedented thunderstorm asthma event in Melbourne and Geelong.  Nine people died and more than 8,500 attended emergency departments. 

The Victorian Government has allocated $15.56 million in the 2017-18 state budget to ensure Victorians are ready for any future thunderstorm asthma event. Recommendations to be adopted include increased monitoring of pollen data; the development of a public alert system similar to those used in floods and fires; emergency management training for health professionals; and education campaigns to help communities prepare for and respond to thunderstorm asthma.

“Thunderstorm asthma is a combination of pollen and weather conditions that can trigger severe asthma symptoms. It more commonly happens when a storm strikes on a hot and windy day during pollen season when there are high levels of pollen in the air,” explained Juana Ford, Respiratory Nurse at Gippsland Lakes Community Health (GLCH).

Affecting people living in metropolitan, regional or rural areas, thunderstorm asthma happens when pollen granules rupture from moisture in the air. They break up into hundreds of tiny particles that find their way deep inside the lungs making breathing difficult and can trigger a serious asthma attack.

Breathing problems can also be experienced by people with significant hay fever,” Ms Ford added.  “People who commonly experience hay fever from pollens during spring are also likely to be affected, even without pre-existing asthma.” 

To coincide with National Asthma Week (1-7 September), GLCH will be running two information sessions in Lakes Entrance for any community members who would like to know more about thunderstorm asthma, particularly people at-risk.  The sessions aim to provide participants with an overview of thunderstorm asthma; the signs, symptoms and triggers; GP asthma action plans; and some of the steps you can take to look after you and your family members if pollen levels are high or extreme in your area.

Click HERE to view flyer with sessions dates, contacts etc.

diabetes support

Can you help us create a diabetes support community?

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Gippsland Lakes Community Health are building a diabetes support community and are going straight to the source for help with planning.

“We are inviting local people of all ages who are living with all types of diabetes to help us create a supportive community by being part of our initial planning process,” said Sophie Brown diabetes educator and chronic condition nurse at GLCH.

“Many people who have diabetes have never talked to anyone else with the same condition and that can be very isolating,” Ms Brown explained. “With that in mind we want to build safe and helpful spaces where people can come together in person and online to share knowledge, experiences, and support with others juggling the same condition.”

Targeting local residents, GLCH aim to create a peer facilitated support group for people living with diabetes where they can make new connections and friendships. 

Post planning process, the support group will be managed exclusively by the group members and independently from GLCH.  “GLCH’s role is to improve health outcomes for people with all types of diabetes by bringing them together to create a successful and lasting alliance.”

If you’re interested in sharing your experiences, thoughts and ideas to assist with start-up, or would just like to be an important member of this group get in contact with Sophie Brown at GLCH today.


Expressions of Interest: Supply of financial system software

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Gippsland Lakes Community Health invites Expressions of Interest (EOI) from suitably qualified and experienced companies for the proposed replacement our current financial software system.

Copies of the EOI documentation and information specific to requirements will be provided upon request.

We will evaluate the EOI submissions received and shortlist. Registration of interest does not imply inclusion on the tender list.

Initial enquiries regarding the EOI or requests for project details should be directed to Jeremy Stewart, IT Operations manager on 5155 8328 or

EOI submissions close at 5.00pm Friday 15 September 2017

FREE healthy lifestyle program starting soon…

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We’re excited to offer you a FREE HEALTHY LIFESTYLE PROGRAM in Sept –Oct! The Life! Program will teach you how to reduce your risk of chronic disease by making small changes to your lifestyle.

The friendly group environment will support you every step of the way in achieving and maintaining your healthy lifestyle goals over a six session program, running every second Thursday from 9.00 -11.00am at GLCH in Lakes Entrance.

The first session will be a one on one appointment with the nurse facilitator at GLCH, and will go for around an hour, working with you to set some personal health goals.

The next four group sessions will be about 2 hours every second week. These sessions include interactive presentations with a diabetes educator, chronic condition nurse, dietician, mindfulness meditation facilitator and an exercise physiologist.

The last group session is held four months after the completion of the course and is a great opportunity to gain further support from the group in achieving your health goals. A fantastic drumming workshop will also help to boost your motivation!

Call Sophie Brown or Kate Hanckel NOW on 5155 8300.