Our 2016 Quality Account is now available. Please note that the hard copy of this report contains a 2017 calendar with some awesome photographs of local people getting ‘out there and active’. You can request a copy by phoning 5155 8300 or calling in to one of our service five sites. Be quick – limited copies are available.Download 2016 Quality Account
Our 2014 Gippsland Lakes Community Health Quality of Care Report and 2015 Calendar is now available.
The Quality of Care report is an annual snapshot of GLCH’s achievements and describes how the quality and safety of care we provide is measured, monitored and improved where relevant. The report describes methods used to ensure services are safe, appropriate and accountable to our clients, the community, stakeholders and funding bodies. This year’s calendar features stunning photographic images of the local area by GLCH staff member and Bruthen local, Geoff Stanton. Enjoy!Download 2014 Quality of Care Report
Alternatively, you can contact us for a hard copy.
Download a PDF of the Gippsland Lakes Community Health’s Quality of Care report 2013. This year we have included 2014 calendar, as part of the publication.
Articles in this calendar showcase how GLCH has been improving its services to bring it closer to its mission of developing and delivering quality health and wellbeing services in East Gippsland. The Quality of Care report is more than just numbers and statistics – it is an annual snapshot of GLCH’s achievements describing how the quality and safety of care provided is measured, monitored and improved where relevant. The report describes methods used to ensure services are safe, appropriate and accountable to clients, the community, and to all stakeholders and funding bodies.