Transport Options : Getting around

If you are having difficulty finding a way to get to appointments, there are a range of transport options available to people in the local community.

GLCH Volunteer Transport

This service uses volunteers to take people to non-urgent medical appointments when no other option is available.  The provision of service is dependent on the availability of volunteers.

To use this service you must be eligible for the Home and Community Care Program (HACC) – ie elderly people and people with disabilities who are not receiving assistance through Veterans Affairs, Workcover or TAC.

Donations are welcomed and will help extend the service.

For more information please contact:

Aged and Disability Services team on 5155 8381.

GLCH Community Buses

GLCH has two buses available for community use – one located in Lakes Entrance, and one in Bruthen. These buses seat up to 11 passengers.

For more information please contact:

Complete Therapies reception on 5155 8370 to enquire about eligibility and hiring a community bus for your next outing.

Other options

Red Cross Transport Service

This is a volunteer run service providing transport to essential, short term medical treatment for up to 6 weeks. You may be eligible if you live in remote areas without direct access to public transport, are unable to drive or be driven by a carer, and do not qualify for the Victorian Patient Transport Assistance Scheme (VPTAS).

Requests for transport must be completed by your GP or a health worker at least one week prior to the appointment date.

For more information please contact :

Ph: 0401988638

Fax:   (03) 8327 7711


Victorian Patient Transport Assistance Scheme (VPTAS)

The VPTAS may be able to provide financial assistance towards travel and accommodation costs for people who have to travel long distances to access specialist medical services.

To enquire about eligibility phone 1300 737 073 or visit 

Melbourne Medical Companion Service

This service uses trained volunteers to meet medical travellers and accompany them by public transport to and from their appointment in central Melbourne.

The service is free and booking are essential.  Phone 1300 700 399 or visit