We are committed to working with you to improve the quality and safety of our services. Your feedback is important to us.


Some types of feedback you might like to provide include:

  • Complaints
  • Compliments
  • Concerns
  • Suggestions for improvement
  • Participation in focus groups and surveys

Ways you can give us feedback:

  • Speak to our staff members in person or by phone.
  • Contact the Consumer Feedback Coordinator on 5155 8358
  • Email the Consumer Feedback Coordinator at contact@glch.org.au
  • Complete our online form. Please note that if you wish you may use a pseudonym or remain anonymous when contacting us. However if you would like us to provide a response to your message, please supply appropriate contact details.
  • Complete and return this PDF Version of the consumer feedback form
  • Write us a letter

Your feedback will be managed in a fair, systematic and confidential manner. You should receive a response from us within five working days.

If you would like further information, please contact the Consumer Feedback Coordinator on 5155 8358.

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Online Feedback Form