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The aged care team at Gippsland Lakes Complete Health (GLCH) are your local Home Care Package experts, offering a broad range of support services for older people who want to stay in their own home.

“A Home Care Package is a coordinated package of services tailored to meet your specific care needs,” explained Debbie Smith, Home Care Package coordinator at GLCH.  “It gives you the choice and flexibility in the way your care and services are provided to you at home and includes a range of support such as cleaning and preparing meals, assistance with showering, or with transport to shop or attend appointments.”

The Home Care Packages program is funded by the Commonwealth Department of Health and can be accessed via the new My Aged Care national call centre or website.

My Aged Care is the Australian Government’s new aged care system, designed to give people more choice, more control and easier access to a full range of aged care services in their local area such as domestic assistance, Meals on Wheels, personal care and respite – all these services and more are provided by the aged and disability team at GLCH,” said Ms Smith.

“GLCH has been providing quality health and wellbeing services to East Gippslanders since 1975 and is a major provider of aged and disability services in East Gippsland. We provide packages for people with low level care needs to high level care needs and ensure access to all East Gippslanders including rural remote residents and members of the Veteran and Aboriginal communities,” Ms Smith added.

With offices in Lakes Entrance, Bairnsdale, Metung, Nowa Nowa and Bruthen; and outreach services to surrounding areas, GLCH offers a knowledgeable team who are ready to assist people with their aged care enquiries; and step people through the types of information My Aged Care will require to assess their needs. Staff are also available to speak to local community groups about home care packages, the services GLCH provides and other government programs and initiatives.

Pictured L to R: The GLCH Home Care Packages team – Vicki Nuyens, Kim Webster, Debbie Smith, Deidre Calvert and Tony Peck.